Sharing your opinions

By accessible we mean an environment that is free of barriers, visible or invisible, that keep someone with a disability from entering and fully participating in our service because of their disability. Example of barriers are:

  • Doorways and room layouts that make it difficult for a person in a wheelchair to move about with ease,
  • Small size print or low colour contrast between print and background on printed mateials that make it hard for a person with vision loss to read,
  • People not speaking clearly and directly to a person with hearing loss, or shouting rather than speaking in a normal voice,
  • People that make assumptions about disabilities and either help too much without the person's permission or they avoid or ignore the person with a disability
  • People that make assumptions about what people with disabilities can and cannot do; for example, assuming that everyone can read and understand the language we use or the information we provide.

Please take a few moments to provide us with feedback on the accessibility of our facilities and services to persons with disabilities. Your comments will help us to identify, prevent, and remove or reduce barriers. We value all suggestions for improvement.

1. Do you have a disability or disabling condition (e.g. vision loss or hearing loss, difficulties with mobility) that can make it hard for you to access or use our services ?

2. If you answered 'Yes' were there any barriers that made it hard for you to enter or fully participate in our services because of your disabality (e.g. limited wheelchair access) ?

Thank you for sharing your opinions with us today.

In crisis?

If you are in crisis, please call 911 or go to your nearest emergency room.  You may also call the Mental Health Crisis Line at 1-877-470-5200.

Special Announcements
A Memorandum of Understanding (MOU) has been signed by Canadian Mental Health Association Grey Bruce, G & B House, and HopeGreyBruce Mental Health & Addiction Services. Grey Bruce Health Services (GBHS), which serves a large population of outpatient adult clients seeking mental health and addictions support, is also part of the MOU and will be working with the group to transition some of its services to the new agency.
At HopeGreyBruce, our goal is to provide our clients with the best possible mental health and addiction services we can with the resources we have. We rely on our clients to tell us whether or not we are meeting that goal…whether we are providing the services they need…whether we are helping them. Your opinion counts – please let us know what you think we are doing well…and also tell us where we need to make improvements.
HGB News
Who should attend this series? This series of four presentations will be of interest to anyone who would like to learn more about mental illness. It will be of interest to people with a mental illness , family members, friends, neighbours, nurses, social workers, physicians, clergy, students, teachers, and other health and social service workers.
If you are a family member or friend of someone with a mental illness, these meetings may be of interest to you. Would you like to hear about the experience of other who have been there? Would you like to experience support from others who really understand? Are you wondering how other families cope with mental illness? Do you want information and resources to help you understand your role as a family member?
Would you like the opportunity to share experiences and activities with other consumer/survivors? Do you seek understanding in a safe and supportive environment? Are you interested in learning how othere individuals are coping with mental illness? Do you want more information and resources to help you better understand how to live with a mental illness?
Voice of Clients!
Hope is the only thing that keeps me going. I always go to bed at night thinking tomorrow is going to be a better day…not just another day. I wouldn’t have survived without the hope that I receive from the staff at the Markdale office.